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old revision restored (2025/06/10 15:57)
talk:shorttrial

The 14 day trial is not long enough

If the trial is still ongoing, you can offer to extend the trial by 1 week.

If the trial has expired, you should empathize with the customer.

Talk Track: I am sorry you didn't realize that the trial started on the day you placed your order. A standard trial is 10 days but we give 14 days to help account for any shipping delays.

talk/shorttrial.txt · Last modified: 2025/07/04 20:13 by 216.73.217.3