Customers may request a refund for unopened merchandise within 30 days of purchase.

• The customer is responsible for shipping costs.
• There is a $9 restocking fee per item.

We may also issue a full or partial refund if the customer uses buzzwords.

You may also issue a partial refund if a customer accepts an offer.

If the customer is on the trial: Do not issue a refund, adjust the continuity price and use Force Bill.

If the trial has ended: you can refund the remainder to the existing transactions. Always “use up” a full transaction amount before carrying over to the next.