This is an old revision of the document!
We do carry a high-end product lines, sometimes customer really like the products but they just wanted to cancel because they cannot afford. We can keep them to stay on the subscriptions by offering our life-time discount.
You could get a big chance to customer accept the offer if you will hear this trigger word/phrase.
Talk Track I understand the price of our products might not fit to any one's budget. As a courtesy, I am able to offer you a 50% discount every month if you like to stay on the subscription.