It is not unusual for customers to contact us because they didn't understand the terms of their subscription. Common excuses are listed below.

Talk Track: We do not offer any free samples or gifts. You signed up for a 14 day trial subscription so that you could try out the product before committing to the full purchase price. This trial model is also used by services like Netflix and Amazon Prime.

Talk Track: No problem. We will cancel your subscription so that you will not be shipped any further products.

The shipping charges are non-refundable.

If the item was ordered in the last 30 days, it can be returned for a refund (minus $9 restocking fee). Always make an offer to keep the product.

Talk Track: It is required by law that our terms be displayed on all merchant sites. We are regularly audited to ensure we are following this requirement. I assure you, the terms are always included.

• Confirm email & physical addresses, card number. Will need to launch a fraud investigation - we can assist as we track the IP address of all orders.

I don’t want to receive any more products.

• Trial is active
• Trial has expired
  • There will be no further charges