Customers may send back unopened merchandise via our RMA process within 30 days of their order.

Always make an offer to a customer to try and have them keep the product instead.

If the customer returned to sender or refused delivery:

If the customer mailed the products back without an RMA number:

If the customer mailed the products back with an RMA number:

I never ordered this

I want the shipping fees refunded

USPS disposed of the package

I never received the shipment