If the customer does not want to wait for their next shipment, you can charge their card and ship them an items.

1. Use NO Ship Campaign to charge the customer.

Once the charge did go through;

2. Create a new order again > Click External Payment > Adjust QUANTITY and PRICE > Then PROCESS

3. Extend next billing date 30 days from date of calling.(You can also notify the manager or senior agents to extend the next billing date manually)

IMPORTANT: If the customer is ordering multiple products do not forget to set the billing date with two days interval. Familiarize yourself with the ORDER NUMBERS that needs to be added on our Cancels/Extensions Sheet.